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India's e-commerce market to reach $325 bn by 2030: Deloitte

India's e-commerce sector is experiencing rapid growth, with forecasts indicating a 21% CAGR leading to a market value of $325 billion by 2030. This growth extends across retail, e-commerce, and FMCG industries, driven by increasing incomes of affluent and middle-class households. The symbiotic relationship between the government and private sector is crucial for sustaining economic resilience through policy initiatives such as inflation control and infrastructure development. Quick commerce is emerging as a popular choice for immediate needs, while consumer preferences are shifting towards premium, sustainable products. Strategic mergers, consumer trends favoring healthy options, and a rise in consumer confidence in grievance redressal mechanisms signal a promising future for India's consumer sectors.



India's thriving e-commerce landscape is on a trajectory of robust growth, with a Deloitte report forecasting a remarkable 21% compound annual growth rate (CAGR) propelling the market to $325 billion by 2030. This optimism extends to various sectors, with the retail industry set to expand by 8%, e-commerce by 21%, and fast-moving consumer goods (FMCG) by 10%. Notably, each sub-sector anticipates a 10% fluctuation in growth relative to its parent industry.

 

The driving force behind this economic upswing lies in the rising incomes of both affluent and middle-class households, whose combined contribution is expected to surge from 32% to 48%. Affluent households are leaning towards premium products and larger pack sizes, indicative of increased spending capacity. Conversely, non-affluent consumers are opting for smaller, unbranded, or budget-friendly items.

 

Speaking at a Federation of Indian Chambers of Commerce and Industry (FICCI) event where the report was unveiled, Union Minister of Food Processing Industries Chirag Paswan emphasized India's vast market potential, highlighting the nation's diversity and innovative prowess across various sectors. Paswan underscored the importance of maintaining product standards and quality, asserting that the FMCG sector's resilience and adaptability are instrumental in fostering a robust and sustainable economy.

 

Deloitte stressed the necessity of a symbiotic relationship between the government and the private sector to sustain India's economic resilience. Key policy initiatives such as inflation control, enhanced credit access, streamlined business operations, R&D incentives, healthcare promotion, and rural infrastructure development are vital for long-term growth.

 

The rise of quick commerce, offering swift deliveries, is poised for significant growth in non-metro areas. Quick commerce caters to immediate needs and impulse buys, while e-commerce remains preferred for planned purchases like home essentials, beauty products, and personal care items.

 

Anand Ramanathan, Deloitte India's partner overseeing the consumer products and retail sector, highlighted the burgeoning influence of quick commerce, projecting its impact on e-commerce chains and modern trade. As quick commerce gains traction in various product categories, traditional players are also venturing into this space to cater to evolving consumer preferences.

 

Strategic mergers and acquisitions (M&As) are pivotal for the long-term competitiveness and growth of India's FMCG, e-commerce, and retail industries. The report reveals that around 60% of these transactions occur within related sectors, while 30% aim to diversify operations for sustained growth.

 

Consumer trends indicate a growing inclination towards premium, healthy food and beverages, with a notable shift towards sustainable, eco-friendly products and ethically sourced goods. The market for clean-label ingredients is experiencing a robust 20.7% CAGR, reflecting consumer demand for transparency and ethical practices.

 

Moreover, the surge in consumer complaints signals a growing trust in the national grievance redressal mechanism, demonstrating an evolving consumer-centric landscape. With innovation, sustainability, and consumer satisfaction at the forefront, India's consumer sectors are poised for a dynamic and prosperous future.

 


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