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Nandan Nilekani's Vision for India's Digital Public Infrastructure Expansion

Nandan Nilekani, Infosys' non-executive chairman, aims to extend India's DPI to 50 nations within five years, expanding from 15 countries. Nilekani, alongside Amazon CTO Werner Vogels at a Zwende event, discussed digital infrastructure's transformative potential. Nilekani highlighted India's digital progress, from UIDAI to UPI, emphasizing public infrastructure fostering private innovation. He plans to globalize India's DPI model. Nilekani stressed the role of government and private sector collaboration. Vogels highlighted e-commerce dynamics, emphasizing catalog size's impact on customer engagement and the importance of technology, people, and culture in business success.



Nandan Nilekani, the non-executive chairman of Infosys, shared an inspiring vision for India's digital public infrastructure (DPI) during a recent event alongside Amazon CTO Werner Vogels. Nilekani revealed plans to expand DPI to 50 nations within the next five years, building on its current presence in 15 countries. The occasion, hosted by Zwende, an e-commerce platform supporting artisans, provided a platform for these tech leaders to discuss the transformative power of digital infrastructure.

 

Reflecting on India's strides in digital identity and payments, Nilekani highlighted key milestones from his journey, starting with his role as the founding chairman of the Unique Identification Authority of India (UIDAI). He emphasized the evolution from Aadhaar-enabled KYC processes to the widespread adoption of Jan Dhan bank accounts, underscoring the fundamental role of Aadhaar as a unique twelve-digit identity number based on biometric and demographic data, voluntarily accessible to all Indian residents through UIDAI.

 

Beyond his contributions to UIDAI, Nilekani's advisory role with the National Payments Corporation of India (NPCI) has been pivotal in fostering innovation and shaping public policy. He reminisced about the inception of the Unified Payments Interface (UPI) in 2016, celebrating its current impact with 14.4 billion monthly transactions, serving 500 million users and 50 million merchants. Nilekani emphasized the ethos of public infrastructure enabling private innovation, citing UPI's success as a testament to this collaborative approach.

 

Looking ahead, Nilekani outlined plans for globalizing India's DPI model, aiming to extend its benefits to 50 countries by leveraging existing infrastructure and adapting key components for international contexts. Responding to Vogels' query about scalability, Nilekani affirmed the universal applicability of this approach, emphasizing its potential for diverse economies beyond India.

 

Addressing the role of government support in fostering digital infrastructure, Nilekani highlighted the collaborative efforts between public and private entities in driving initiatives like Aadhaar and UPI. He acknowledged the vital role of government frameworks in setting guidelines for innovation while lauding the organic growth and value creation facilitated by private sector contributions.

 

Transitioning to a broader discussion on e-commerce dynamics, Vogels emphasized the significance of catalogue size in driving customer engagement. Drawing from Amazon's ethos as a technology-driven retail giant, he echoed founder Jeff Bezos' principles of continuous experimentation, relentless measurement, and a culture of learning from failures. Vogels underscored the pivotal role of technology, people, and organizational culture in achieving scalability and sustained success in the business landscape.

 

In conclusion, these visionary leaders painted a picture of a digital future brimming with possibilities, where public infrastructure, private innovation, and a collaborative spirit converge to shape inclusive and dynamic ecosystems, transcending borders and empowering societies globally.

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